$299/month, full stop. Small teams pay $99.

Anyone with a login — admins, contributors, viewers, guests. If they can sign in, they count toward the 25-member small-team threshold. We don’t run a separate "viewer seat" SKU.

Your small-team discount no longer applies. We don’t auto-charge you $299 the second you cross 26 — every admin sees a banner asking you to move to the standard price, and the move is on you. You don’t get locked out, and we don’t quietly raise your bill behind your back.

Member cap. That’s it. Same product, same speed, same features. The small-team discount exists to make Bugspot accessible at small scale — not to ship a degraded version of it.

Because the small-team discount is for small teams. Once you’re past 25, you’re a regular customer paying the standard price. The cliff is real — the 26th hire costs you $200 once. The 27th, 60th, 100th are all free. The alternative — per-seat pricing — would feel smoother but compound forever; a $10/seat tracker costs your 50-person team $500/month and your 100-person team $1,000/month.

Yes, anytime. We prorate the change.

30-day full refund, no questions. Cancel after that and you keep access until your billing period ends.

Because counting heads is the wrong incentive. We want you to invite the designer, the PM, the contractor, the new hire — not gatekeep them out of the tracker to save $8/month. Tier pricing means adding people doesn’t change your bill, until you cross the small-team threshold.

Bugspot is built for 5–50 person teams. We deliberately don’t ship SSO, audit logs, role-based permissions, or compliance tooling. If you need those, you’re past our target market — Jira will serve you better.

When v1.0 ships, beta users keep paying $49.50/month for as long as their team stays at 25 members or fewer — that’s an additional 50% off the small-team price, locked in for the life of the subscription, as long as it stays continuously active. If you cancel, the discount is gone; we’re not running a "come back and we’ll match it" program. The perk applies to the small-team price only; if your team grows past 25 and you move to the standard $299/month, the beta perk no longer applies.