Product decisions, engineering field notes, and the bets we're not planning to revisit. Written by the people who ship Bugspot.
Custom fields are the single most common feature request for issue trackers, and the single most common vector for trackers turning into platforms. Why we declined them, and the back door — labels — we closed for the same reason.
Bugspot is a bug tracker for software teams of 5 to 50. The bets we're not planning to revisit, and the kind of team it's for.
Structure, not logic. Three templates, not ten. Where we draw the line between configuring a workflow and scripting one.
What we shipped, what we ripped out, and the metric we watched too closely. No drip campaigns, no "is your team ready for AI?" — just the post.
Free during the public beta. Ten minutes to set up a project and move your first entry across the board.